Returns

Return & Refund Request Timeframe

Customers may request a return or refund within 180 days after the order has been delivered. However, for issues related to:

  • Misprinted items
  • Damaged products
  • Defective items
  • Lost packages

Claims should ideally be submitted within 7 days of delivery to allow for faster investigation and resolution.

Conditions for Returned Items

Unless the item is defective or incorrectly produced, returned items must meet the following conditions:

  • Unused
  • Unworn
  • Unwashed
  • In original condition